Remember you should have one device that is still disabled Install drivers but do not have the dongle plugged inĭuring the installation it will prompt and say “no Bluetooth devices found” plug the dongle in and installation will continue.Īfter installation is complete open device manager and check Bluetooth and devices and what should be installed is Broadcom BCM2070 Bluetooth 3.0 USB device and Microsoft Bluetooth Enumerator. On the desktop type run in the search boxĭouble click on Bluetooth Support Serviceįrom the drop down menu select automatic (not the one that says “delayed automatic”)Ĭlick stop then run again and apply the changes and saveĪfter reboot check and make sure all changes were made Remove any and all Bluetooth devices that were hidden. In Device Manager click view and click on show hidden devices. intel/Realtek) right click that driver and disable it. Go to add and remove programs and if there is any software for Bluetooth remove itĬlick on Bluetooth icon and locate the driver that is for your machine (i.e. *Make sure to turn the internal Bluetooth off* Please call tech support or follow instructions below: However, if you have followed those instructions and receive an error message such as low sample rate, etc. Most computer systems should work right away by following the basic " How to pair your bluetooth " instructions. You can now add devices by right clicking on the Bluetooth symbol on the toolbar and selecting Add a Bluetooth Device.Solution home Technical Solutions Play Attention 6 Installing a "Kinivo" USB adapter when you have Internal Bluetooth.
The drivers should install automatically. Under the Device Manager, locate Bluetooth Radios >(delete all Bluetooth drivers) Uninstall all WIDCOMM and Bluetooth related softwareī. Hit OK and close out of the windows when it is complete. (Be sure to check the box so the driver can be deleted from the computer)Į. Navigate to the Driver tab, and click the Uninstall button. Right click the device, and select Propertiesĭ. Under the Device Manager, locate Bluetooth Radios > BCM2070 or BCM20702Ĭ. Hold down the Windows key, then press the X key. Uninstall the BTD-300/BTD-400 driver from the Device Manager.Ī. If you’re using Windows 10 and the installation disc has been run, use the steps below to remove it.īe sure the USB adapter is plugged into the usb port on your laptop or computer. Windows 10 has this functionality built in, and installing duplicate Bluetooth software may cause the BTD-400 to behave incorrectly. When the BTD-400 is used with Windows 10, the included installation disc should not be used.
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